Starbucks Baristas: The daily grind
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Average interaction yesterday. (i.redd.it)
submitted by Soupysoup7
Like what-?
VentiCupOfIce 70 points 7m ago
Will never understand why we get blamed as if we’re hiding bottles of peppermint in the back room
clouds183 58 points 7m ago
thats exactly why I never apologize unless I did something wrong personally
Soupysoup7 [OP] 28 points 7m ago
Me too! I try so hard to avoid saying sorry (we literally have notes on the wall that say don’t say sorry) but sometimes it just slips out 😞 🥲
IthacanPenny 16 points 7m ago
The trick it to apologize for the *situation*, not for something you haven’t done. So like ‘I’m so sorry you won’t be able to order your peppermint drink here today, it’s always a bummer to not be able to get what you’re hoping for. Can I make some alternate suggestions?’
I’ve successfully used this tactic in a totally different like of work wherein a client was blaming me for the weather. Often apologizing for the situation, or even commiserating about it, is a great way to swing the tide of the conversation.
I’ve successfully used this tactic in a totally different like of work wherein a client was blaming me for the weather. Often apologizing for the situation, or even commiserating about it, is a great way to swing the tide of the conversation.
hantnah 1 points 7m ago
Yes, this. Commiserating with the customer ALWAYS helps.
friendlySkeletor 27 points 7m ago
I mean I do secretly take joy in denying these people whatever shit they're demanding. Never felt more powerful than last summer when we were out of dark caramel.
kcushwaa 1 points 7m ago
I very not so secretly take joy in telling crusties that we’re out of the caramel sugar topping for their CRCF with “extra exxtra exxxtra crunchies” blended in as well as on top and bottom. Even better is when they change their drink entirely instead of just forgoing the topping - one less frap in the queue to bomb the poor partner on cold bar.
Demonic_Witch666 16 points 7m ago
That's why I just stopped saying sorry. And just say were out of it n can't make it would they like anything else
SNES182 8 points 7m ago
This. Why apologize for something you have no control over.
aerkyanite 12 points 7m ago
Bitch, I carry peppermint natural oil to keep my sanity, and just push me further and I'll dump all that shit on your head. THAT will make me feel sane.
Ungrateful jackwad.
Ungrateful jackwad.
Zealousideal-Star448 1 points 7m ago
Yea let me walk to the distributor and knock on the door to you a bottle of peppermint just in your name. Only you can have it at our store Nono I’m not getting it for me not like I love the peppermint mocha myself or anything Nono
sammieduck69420 1 points 7m ago
You’ll about to see why you’ll be sorry in a second… messing with the one person who has nothing to lose
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