Definitely interested in an answer for this question too. Where I live the weather is really inconsistent (80s one day/week and 50s the next day/week). While we all enjoy using the handheld some days the weather is too much to handle.

39 degrees is not an acceptable temp. I can’t remember if there’s a defined temp range or if it just says something like “acceptable weather” but 39 is nearly freezing. I wouldn’t go out in that and no one should be forced to.

Looked up on partner hub, and there's a document about considerations for outdoor work with the handheld. It doesn't seem to me like there's a hard limit temperature wise, although maybe there's another document somewhere that does have one. But that document has 52ºF as the point at which we should start taking precautions like having a schedule for folks to switch out and warm up, and having a shelter "that meet\[s\] expectations for refuge from temperature." It also says flat out to not put people outside if there's rain or things like that. So I certainly think you have an argument that if corporate says 52º is when things get dicey that 39º isn't acceptable.

Don't know your management, but according to the safety and security manual we always have the right to refuse work if we believe it is unsafe as long as we tell whoever's in charge that is the reason we are refusing. And if there's retaliation against that, the safety and security manual says to report that to ethics and compliance. Totally understand people who feel like refusing would be more trouble than it's worth depending on their store situation, but at least theoretically you have the option to do that. Certainly if your store doesn't provide any sort of shelter when you're taking orders outside to help keep you warm I think you have grounds to refuse because 52º is the temp trigger where corporate says that ought to be provided.

PS: these documents are searchable to anyone if you want to look them up and show your ssv/manager as the reason why you don't want to go out.

Interested in the answer for the opposite reason. I've been sent out in hand held in 90+ degree weather, left out there for 2 hours, and came back in sunburnt. I was so pissed but I was new and didn't want to cause issues