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Starbucks Baristas: The daily grind

Full History - 2022 - 12 - 01 - ID#z9qcgc
109
stores that have unionized. How are you feeling? (self.starbucksbaristas)
submitted by Torirock10
Do you regret this decision or no? Has it made your job better? Do people get more fair hours now? Do you still make 15/hr? what is it like? My store manager has been fucking over all of my coworkers for a WHILE. not scheduling ASU students for 20 hours a week and making them have to pay for college out of their own pockets. And he’s also been known to get mad at people for calling out sick, trying to deny people’s medical LOAs or even trying to fire them in the middle of LOAs

How did you get started with the union process?

i’m in texas btw
clouds183 146 points 7m ago
corporate wont come to the table so no contracts have been made so no changes have been implemented. follow the sbux workers united on twitter or instagram to find out more.

edit to add: corporate has been pushing sm’s to make life a living hell for all stores across the board so unionized stores have to bargain for what it used to be. corporate is acting like a mom when you cry and she’d say “I’ll give you something to cry about” and making things worse.
zshadowhunter 6 points 7m ago
Is that why hours have been slashed and Seattle is fucking with SSV compliment?
clouds183 3 points 7m ago
yes everywhere.
zshadowhunter 2 points 7m ago
Ik, we went from SSVs getting 35+/wk barista 25-30/wk. To SSV 20/wk Barista 12-18/wk

It's ridiculous, I've had to skip meals last month to make budget because I had made is assuming 30hr/wk min. And December is looking worse, ontop of that the availability I have to have to even get this many hours [combined 40 next 2wk] makes finding a 2ed job goofy
meowdrian 108 points 7m ago
I don’t think any of the unionized stores have been given the opportunity to bargain yet.

They won’t see any differences or changes until then.
Torirock10 [OP] 16 points 7m ago
i didn’t know that. that sucks
SmittyComic 50 points 7m ago
heard some good things from people who got hired on to *already* unionized stores...

one person who pushed for union at her store was not happy it was not "poof" instant union she left it because it was just a huge mess.


a year in starbucks time is a lot more than a year in union time.
Torirock10 [OP] 18 points 7m ago
yeah. my store wants to unionize but a lot of people r already considering transferring and at this point i feel like they should just do that instead of waiting for a union.
SmittyComic 10 points 7m ago
sadly the stores that it'd work best at, are the stores that people don't feel they need it at. They have amazing managers, so there isn't a problem. A lot of stores have shitty managers/DMs and the people at the store are tired of the bullshit and don't want to deal with it anymore. So they try and get a union started.


If you have an amazing crew and they all want to work for that store for YEARS together and then you get a new manager who sucks - totally get it. Dealing with shitty managers/DMs would be so easy with a union rep. You have things that are expected, and they'll do it or there is a huge issue.


Starbucks has to realize that it's ON them for this trend. People looked around and realized we were getting fucked on wages, hours, cuts, logistics, issues in general and it was falling back on SSV and Baristas.


working at a great store, with a great manager and DM and local people makes it easier. We do however have some shuffling of new higher ups... and now everyone is like: oh, don't do \_\_\_\_\_ because \_\_\_\_\_ doesn't like that.


well, it can only do that for so long before someone is like: wait, we don't have to do \_\_\_\_\_ because of ONE person. If there is a union involved that shit gets stopped quick.
mrsturtle90 4 points 7m ago
I’d like to vaguely share my story. I’d also like to preface this by saying in no way am I anti-union, but I feel like proper procedures should be followed first. I’ve worked many, many jobs in very different fields and even graduated college…. So I do have a lot of experience. Im also an infinitely unlucky person who has dealt with a lot of bullshit from other jobs. I was just diagnosed with a plethora of mental illnesses, one of which includes a processing delay, that I’m now realizing (in my 30’s) how it effects me.

I’ve been with Starbucks for less than a year. I started at a store that was known for being unable to keep employees, for reasons unknown. I got hired on rather easily- I was told that SM would hire literally anyone… During training, I immediately fell in love with the job. I love that fast paced and the (what at first glance appeared to be) organized chaos.

I’m an incredibly hard worker, and I was (unbeknownst to me) quickly taken advantage of. I was “bullied” (for lack of a better word) beginning my first week not training. A fellow partner, before I arrived for my shift one morning, took time to get a few perfectly round pucks of the used espresso grounds, decorated them real nice with whipped cream, placed them in egg trays, had four, one with mocha drizzle, one with strawberry drizzle, another with caramel, and one with none. They proceeded to inform me these were our new desserts, we’re allowed to try them. I asked for a fork. Another partner quickly realized what was happening and shut it down. After that, the partner who tried to get me to eat the fake brownies- treated me like absolute shit. Cussing at me on the floor because at that store register, support, and customer support were one position. That was my assigned position…. Everyday. When, upon being hired on, I was told no one works the same position all the time.
Except brownie partner. This partner got what they wanted. They started dating a fellow partner. After receiving three final written notices, on separate occasions (one of which included getting a minor high at the back door of the store with a vape pen, still in the building) they proclaimed they’d never work without their new significant other present…. Brownie got what they asked for. Brownie and I had multiple connects to try to find common ground. I bought them a gift, tried to be their friend. Until eventually I let my SM know- “this situation will come to a head one day and I will walk out if they are continued to allow to speak to me this way”… sure enough, the day of my 6 months- I walked out in the middle of peak. Brownie was cussing me because I couldn’t refill her supplies quick enough, with a tone that triggers me, while I have a lobby full of guests I’m dealing with. My SM was on warming, and could hear it all. SM does and says nothing until I tell Brownie TWICE “now is not the time or the place, we are on the floor working” TWICE. SM tells me they are going to write ME up. I removed my hat and apron in the back, and clocked out, stepped off the floor and told her I refused to be treated like shit any longer, I quit.

Now, I’d received POQ in my first 6 months, I was familiar with our District Manager, although never had a chance to speak with them really, as I always stayed busy. I’m a GREAT employee. Knowing all this, I sent my district manager a text relating that I’d walked out of my shift, then an email 15 times longer than what this will be, not only detailing every event I finally processed where I was taken advantage of, but also that out store was the best in the district because of the shifts picking up where my SM fell short. The whole crew was always covering for the SM’s short comings. I was making OT almost every week for a while because I’d get called and asked to come in- I loved it. But the SM was late every day, despite making the schedule, even if they were scheduled to be on the floor. They’d leave the floor early, without telling anyone, we’d have to find them and my shifts would try and coach the store manager. I cited my sources, handed in my evidence, and gave names of people I thought would talk to the DM. Explained this has been happening since before I arrived but no one wants to lose their job or work in a hostile environment with the SM after they’ve complained about them… DM understood.

DM opened an investigation, I’m not sure exactly what happened, but that SM allegedly demoted themselves, and took a LOA. I was honest with my DM about cussing to my SM when I quit and everything I’d also done wrong. Despite that, my DM allowed me to transfer and I got written up, and can’t get promoted until that expires? Or whatever.

I say all this to say, if you’re having problems, follow the proper procedures in place. I’ve worked other jobs where I’ve called OSHA, or the Health Department, whatever’s necessary. The squeaky wheel gets the grease. And chances are, your DM may know SOMETHING is going on, but their hands are tied unless you speak up. Be your own advocate. I advocated for myself and my crew at my old store. Word on the streets is they’ve seen positive changes. They may be a little understaffed right now, but they still seem to love me, and I’m grateful for them.
Particular_Youth101 36 points 7m ago
I don't work at a union store but my friend has a union at his work. Unions guarantee the workers things like x amount of time off, quarterly raises which can be negotiated to be bigger based on every sales quarter, health benefits, guarantee hours, and better working conditions. Ultimately though, the most important aspect of a union is that the workers (barista, supervisors) have a seat at the table when it comes to making decisions. If you feel like you're understaffed or aren't paid enough, that can be put on the table and negotiated (ideally). The problem now is that the stores which are unionizing cannot get Starbucks to actually do their part and communicate with them.
MysticsWonTheFinals 7 points 7m ago
>guaranteed hours

To me, this is the big one. I worked a little while at an airport Starbucks, where the licensing company is unionized, and it was great to be able to get the number of hours I wanted and have them be consistent week to week. That said, the pay was the same as corporate and working conditions were maybe a little worse? Though the latter was mostly luck of the draw with bad managers and also due to the lack of air conditioning, which, idk if the union had the clout to get the government to fix the airport
imelliam 4 points 7m ago
That's why they have to force Starbucks to follow the law.
ProjectJupiter 16 points 7m ago
I'm a high school student, I'm neutral about the union, but I don't really care. My store voted yes but has not yet bargained. I do regret it tho because all it's done is create a toxic work environment between the supporters and non supporters. Not a fan...
GoodJibblyWibbly 37 points 7m ago
Unfortunately that’s exactly what corporate wants! They make the rest of the stores considering unionization hear it from the lips of those who did actually unionize that it’s made their store a worse place to work at.

They’re doing a depressingly good job at making us do the hard work of discouraging unions.
ProjectJupiter 1 points 7m ago
Unfortunately it's true tho. My store has gotten really toxic, I'm not trying to discourage others from unionizing.
imelliam 8 points 7m ago
OK so stand up for yourselves or quit. The answer isn't giving illegal greedy corporate what they want!
Torirock10 [OP] 11 points 7m ago
my store is already toxic tbh so
ProjectJupiter 4 points 7m ago
I genuinely don't know anything about the union and what it offers because every time a union rep says something, it gets countered by a non union supporter. Don't know who to believe. If my pay gets raised cool but other than that I couldn't care less about the union. I'm not planning on staying with starbucks that long anyway lol
imelliam 2 points 7m ago
It's VERY simple. There's Starbucks that does not want to lose ANY of their power to screw you over, and then there's the local people trying to stand up for themselves and set expectations that it's a two way job.
ProjectJupiter 4 points 7m ago
I'm 17 lol. I'm just there to have a job and make money.
Torirock10 [OP] 6 points 7m ago
so you vote yes, and then the contracts and bargains begin?
ProjectJupiter 11 points 7m ago
Yes, bargaining takes forever though.
[deleted] 0 points 7m ago
[removed]
nixoke 13 points 7m ago
We definitely don’t regret the decision and in our case I think it has made the solidarity between us stronger and made us a better team.

However Starbucks has refused to bargain at all. We had bargaining dates set for late October only for corporate to back out 2-3 days beforehand, and we’ve been ghosted ever since. We’ve been refused certain things such as credit card tipping which is insanely illegal (before anyone tries to defend corporate: Yes, there’s a law against unilateral changes during the bargaining process, but 1. our bargaining hasn’t started because corporate won’t bargain 2. Worker’s United waived the right to bargain for these issues, meaning nothing should be denied to us. If corporate really cared about not breaking the law regarding unilateral changes then they wouldn’t have taken away COVID pay)

And for stores that did get to actually participate in sit-down bargaining, Starbucks’s lawyers either left within minutes or went to “caucus” for hours on end, leaving the partners and union reps there to just sit in a room for 5+ hours with nothing getting done. (Starbucks then goes on to claim at one.starbucks.com that we are the ones refusing to bargain, even though every single bit of evidence says otherwise.)

Tldr: It’s a long, hard process, but we don’t regret it, and we know that in the end it’ll be worth it and what we’re doing is important for the labor movement as a whole. If we show Starbucks that they can’t treat us like this, other companies’s workers will follow suit.
If you and your coworkers are thinking of unionizing, try reaching out via the SBWU website and/or talk to partners at unionized stores in your area! I’m sure they’d be happy to help. Best of luck ✊
sheep_heavenly 2 points 7m ago
I wish Starbucks wasn't blatantly violating labor law. Even so, I don't regret it. And if I had the choice to start over today I'd immediately organize again. It's so much easier now! You have all the benefits Starbucks will roll out. None of the benefit withholding. Bargaining is, in theory, starting. Court wins are stacking up for the unionized stores. The NLRB is cracking down on illegal retaliation and trying to make it much harder to retaliate against workers organizing.

I regret Sbux being so transparently against labor rights. That's it.
no0dles130 1 points 7m ago
So if unions are great why are teachers underpaid and education system failing? Why are unions covering for bad cops(also think cops are underpaid)? I’m also hearing there is a shortage of teachers and cops but there shouldn’t be if unions are so great.
DancingKitty2712 -9 points 7m ago
sadly i haven’t heard anything good about unionizing. My store was going to unionize and a lot of us didn’t even know what it was and what would happen and there are so many more cons than pros. people at my store were also going to transfer
Torirock10 [OP] 3 points 7m ago
do you have examples of these cons vs the pros?
DancingKitty2712 1 points 7m ago
in no way am i saying they are facts but this is what i was told. So i was told the wage you bargain is what you stay at and can’t get raises anymore until bargaining again, it will be harder or you won’t be able to transfer, you will have to go to your problems to the union and instead of just one person (SM) deciding how to solve your problem and i know that might be a pro for people that have horrible SM but i like mine so i didn’t want to have to go to someone else. paying union fees, union workers can’t pick up shifts at another store and can’t receive items from another store, benefits might freeze temporarily and just that it takes forever to get a contract. all the pros i hard were that it will probably make a change but that won’t be for a really long time. this is just what i was time and we ended up voting no.
dsc42 3 points 7m ago
The people who told you those things about pay were either lying or misinformed. I work at a unionized job and we have a multi year contract with yearly guaranteed raises that were bargained for with the contract, but I also had my pay raised this year before our contract came up. Unionized workers generally have higher pay and better benefits than non-union workers in the same field. Anyone telling you different is usually wrong.
DancingKitty2712 2 points 7m ago
oh ok thank you for informing me with this ! i truly had no idea but i just don’t think our store was ready to unionize, we all didn’t have enough info when it came to the days before voting
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