Only_Lunch_6020 2 points 7m ago
everything they said, plus regularly asking for feedback, from baristas, other shifts, and your sm. be specific too, like “how did you feel about my deployment today? how was my communication to the floor today?” stuff like that. also, remember to keep your composure, and try to be as present as possible. i find often that baristas feed off the energy of whoever is leading the shift, and if you’re stressed, they’ll be stressed. also, always take your breaks. even if it seems like there isn’t enough time for your last 10, and you have too much to do, you deserve that time