I have a person who calls out then shows up in drive through lol

a manager should be writing her up per call out at this point. she should've been fired long before this point it sounds like

We have a person like that at our store. I try to be compassionate to people who call out because shit happens and ultimately it's the company's fault for not hiring more people. I believe that no one should put work above their personal life.

That said, the person who constantly calls out at our store does so just because they "don't feel like coming in." They literally say that openly to other partners. They are in high school and don't really have a work ethic. The solution our SM came up with was to drastically cut their hours, since clearly they didn't want to work all that much. This was after I and others talked to the SM, and the person had been written up a couple of times. Honestly they should be fired but I think because they are in high school, no one wants to do that.

I can see both sides, hear me out

-it is extremely frustrating when people call out frequently. You shouldn’t have to deal with the consequences of that

-you also don’t know what is going on. One got put on an LOA which requires medical documentation. If someone is calling out for a legitimate medical reason I think we all should be compassionate to some extent because that sucks for them

I would approach your SM and address it again. Explain why it frustrates you/others and what you need. Maybe ask to have someone else scheduled cleanolay if the people have a track record of not coming.

Most importantly PROTECT UR TIME. Don’t feel obligated to go in. Your days off is for you, and u gotta take care of u 💚

Managers don’t realize they can hold people accountable for irregular attendance even if the person keeps saying theyre “sick”

This sounds weird but my mom made me promise I wouldn’t cover other people’s shifts. She saw me doing it all the time but when I had a need, no one would help me.

So, now I only say yes if my SM asks. And she never asks me unless it’s a real need and even then she’s quite nice about it.

We have someone who can be unreliable. She’s been written up and lectured to. It’s an open secret she won’t be staying long, both because the SM has had it with her shenanigans and because the partner realizes that her unreliability hurts her co-workers and is causing animosity towards her.

The best course would be to start documenting when she calls off and what issues it causes (you need dates, times,people involved, people impacted). Once you have enough to show a pattern of unreliability, you can take it to the SM or DM.

I didn't think calling out without sickness or emergency was excusable, I thought if you are calling out for neither of those reasons, you are responsible for finding coverage otherwise you can get in trouble.

At my store they refuse to fire people but if they see that an employee is unreliable they get scheduled a max of 12 hrs per week.

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You don’t know the circumstances that have kept either person out of work and frankly you don’t need to. It’s on the company for not staffing properly, not the individual that cannot come in.