Me: Hi there, welcome to Starbucks. What can I get started for you?
C: I NEED a caramel brûlée latte.
Me: Sorry we are all out of our caramel brûlée sauce today.
C: Fine, a sugar cookie almond milk latte.
Me: Unfortunately, I’m also out of our sugar cookie syrup.
C: UGH well WHAT DO YOU HAVE???
Me:.. literally everything else… we are only out of those two syrups.
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Story 2
C: Do you have a cookie dough cake pop?
Me: No, we don’t.
C: Well what cake pops DO YOU HAVE? *throws her hands up and rolls her eyes, very dramatically*
Me: Chocolate, birthday, and reindeer.
I don’t think she knew I could see her through the camera, lol.
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Story 3
I was on warming during peak. I had a headset on, and this man comes up to the box. He starts coughing, which devolved into kind of choking, then launching a loogie out his window.
Needless to say, we were all pretty grossed out.
Lesbeanteacherlifts63 points7m ago
I feel what you went through, Yesterday someone came in and asked for a peppermint latte,
Me: unfortunately we are all out of peppermint, what can we get for you instead
Them: how useless can you be to not have peppermint during Christmas time, she rolls her eyes and walks out of the store
I don’t understand customers acting like that
emmacrafty3329 points7m ago
we are also out of peppermint and have been for the past two days :/ some lady said to me “are you seriously out of it again you were out of it yesterday this IS RIDICULOUS!!!” then proceeded to huff and puff at me while she figured out if she wanted anything else it was v awkward because i was outside with the tablet just waiting
TrashFireQueen13 points7m ago
😂😂😂 Like lady, how much are you about to pay for that latte? The equivalent of what I make in half an hour, an hour? That’s ridiculous.
Most Americans don’t have reliable access to healthcare or can’t survive a $400 emergency. That’s ridiculous.
This customer has no real perspective on what “ridiculous” is. You’re cranky getting your nice pricy treat that I craft for you? Get a life, then you can have a peppermint latte 😘
trmbnplyr19933 points7m ago
We've been out of peppermint for at least a week now 😭 it's been so sad.
sweetpeachtae4 points7m ago
i wonder if customers like that understand how much we laugh at them when they leave… hell some of them turn into anecdotes for me lol
Both-Selection-53023 points7m ago
I am so sorry this happened to you. We all feel the frustration now. Be well
mmms44414 points7m ago
They throw the biggest fits over something that isn't even a freaking need
ScroogeMcDust9 points7m ago
Bet they ordered a "medicine ball"
Both-Selection-53022 points7m ago
🤣🤣
RetailBookworm5 points7m ago
Haha. We had a day recently where we didn’t have espresso beans. Another day we didn’t have any milk except soy or coconut. You would think I had just announced a death in some of these people’s families.
feisty3144 points7m ago
I never have, but always wanted to say something like, "You're right, it IS ridiculous that Starbucks can't manage to prioritize high selling seasonal items in their supply and production chain." We keep running out of sugar plum danishes, but they only ever send us one, maybe two boxes at a time - they always have to be emergency pulled in the morning and maybe last until noon on the first day, if we're lucky. I work evenings and have gotten one sugar plum danish this year.
aysancoco4 points7m ago
oh my goodness we've had a shortage on all our breakfast sandwiches as well as peppermint syrup and i keep trying to explain to customers that we ARE ordering it, it just isn't getting delivered because there's a shortage!!!! but they keep getting upset and im like girl trust me i want for you to have the breakfast sandwiches 😭
not to mention when i tell them im out of all breakfast sandwiches it's always "are you SURE? do you have the sausage-" NO LET ME PULL ONE OUT OF THIN AIR FOR YOU YOUR HIGHNESS LOL
PoppyPancakes3 points7m ago
When people react like children at the drive through I always turn my camera on so they can see me too lmao. One thing I cannot stand is an adult throwing a tantrum at my place of work
TinyBeanBabey2 points7m ago
my district is having a peppermint, caramel brulee, AND sugar cookie shortage. people get SO MAD AT ME like it's my fault. LIKE IM SO SORRY LET ME JUST MILK THE PEPPERMINT COW I HAVE IN THE BACK FOR YA, SIR! 😒😒😒😒😒😒
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aysancoco3 points7m ago
no because then they're like "well are you SURE? can you check in the back?"
Ordinary-Theory-82890 points7m ago
You tell them the cookie dough cake pop was discontinued. Obviously it’s not in the back
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