Bring your karma
Join the waitlist today
HUMBLECAT.ORG

Starbucks Baristas: The daily grind

Full History - 2022 - 12 - 11 - ID#zjdeyn
95
Baristas: This winter, make sure you know your rights (self.starbucksbaristas)
submitted by Stunkydunk
If you’re sick, you don’t owe anyone an explanation and you don’t deserve to feel guilty about it. Call your store (don’t text your manager) and tell them you can’t come in. If someone asks why (which they absolutely shouldn’t) just tell them you aren’t feeling well. If there are follow up questions, they should be asked by your manager. If anyone gives you a hard time about it in any way, call Partner Resources immediately (or your district manager, if you’re comfortable with that).

If the roads are icy and it’s dangerous to drive, all of the above also applies. It is not your manager’s right to decide if the roads are safe enough for you, it is your own right. Don’t accept a ride from someone else if you don’t feel comfortable about it. Your store should be able to get on fine without you, and if they can’t, it’s a company problem, not a you problem.

You are not on call. Never feel obligated to pick up last minute shifts or to satisfy manager’s requests when it comes to finding extra coverage. If you need the money, great, but don’t let yourself be guilted into it. You reserve the right to say no.

Remember, schedules that are posted three weeks in advance are FINAL and cannot be changed without your consent. If your manager is adding shifts for you without first obtaining your agreement, call PR immediately. On this note, don’t forget that the time you are scheduled to leave is also absolutely final. Of course it may occasionally happen that you are asked to stay an extra few minutes and while it is probably courteous to do so, it is NOT a requirement. Also, if your manager is consistently late posting schedules, this is an unacceptable violation of company policy. Call PR.

Closers, this goes for you: if you are scheduled to leave at a particular time, that is the time you should be leaving. Tasks that are unfinished should be communicated to the morning crew, but you are NOT required to stick around to pick up the slack.

Openers/morning crew (who don’t need extra hours): I recommend putting your phone on do not disturb before you go to bed to insure that you get a good night’s sleep. Early morning coverage calls disrupt your sleep and should not be looked at as your responsibility.

Remember, if you feel unsafe or uncomfortable performing any tasks asked of you, you are given the right to refuse them. Don’t use this right irresponsibly, but be aware of it. Call PR if someone is causing you difficulties.

Please feel free to post any other rights-related PSAs here (as long as they are accurate). Remember, this is a $50 billion corporation, not a charity. If a store has to close early, open late, or turn off mobile orders, it’s really an incredibly trivial thing.
Data_Dame 24 points 7m ago
Absolutely correct. Only thing I'll add is while you don't have to tell them why you are calling out, do let them know if it's covid related or not. "I am not feeling well but it's not covid related." Because right now there are more actions to take if it's covid.
plastixhearts 14 points 7m ago
slay
HarleySpicedLatte 5 points 7m ago
Any chance you can list where to find each of these?
becofthestars 8 points 7m ago
Disclaimer: This only applies to US Partners. I'm trying to go through Corporate documentation for the things that aren't covered by Gov. regulations. Please hold.

> ~~Update 21:40: I've got an early shift in the morning, so I will resume my hunt for specific links tomorrow when I get off shift. If anybody happens to find them while I'm asleep/on shift, shoot me a DM and I'll update the post when I can.~~

> Wow, it's been a minute. My search has been fruitless and a little bit demoralizing, but I promised updates.

Federal Protections
--

**Working while sick**: $1 Your state's health department will also specify, here's $1 as an example. This is a Government regulation that Starbucks *must* follow.

**Right to Refuse Unsafe Acts**: This is Federal, through $1.

-----

Not Federally Protected
-
> (Might be Company Policy; I'm looking for documentation)

**Working when roads are unsafe**: Under OSHA, unless you're a Starbucks driver of some kind, you do **not** have the right to call in due to weather unless the roads/store are closed or there's an evacuation order. $1 If your store is closed, Starbucks doesn't *legally* have to pay hourlies, but by policy, you can claim Catastrophe Pay if the store is closed when you are scheduled.

Scheduling Rights
-
> As far as *legal* rights for scheduling, US DOL does *not* offer protections but $1 that some states and municipalities *do.* I'm trying to find Starbucks policy documentation.

**Call-Ins**: Your contract does not declare you to be "on call," so you are not on call. You'd know if you were.

**Schedules, as Posted, are** ***Final***: (Working on this. Bear with me)

**Scheduled Out Time**: Legally speaking, employers are allowed to require you to work overtime, but they must compensate you for hours worked and must pay overtime four every hour past 40. However, local laws may change this in your favor. If you work more than your scheduled shift, they must pay you for that time at the applicable pay rate.
Buffcats420 2 points 7m ago
My manager made me find coverage when I had Covid, wish I knew this lol
minakoes 2 points 7m ago
is it normal for managers to ask you to find coverage for calling out while sick? im sick rn and my manager told me to look for coverage tomorrow if I dont feel better... idk if this is allowed lol.

It is my understanding that we're only required to find coverage if we aren't coming to work for other non-sick related issues but I may be wrong. any insight is appreciated!
Stunkydunk [OP] 5 points 7m ago
Yup, your understanding is exactly correct. Check page 27 of the partner guide, under the section on responsibility for finding a substitute. If you are sick, if is NOT your responsibility to call around.
This nonprofit website is run by volunteers.
Please contribute if you can. Thank you!
Our mission is to provide everyone with access to large-
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
©2023 HumbleCat Inc   •   HumbleCat is a 501(c)3 nonprofit based in Michigan, USA.