Starbucks Baristas: The daily grind
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Customers just don’t know how to order… (self.starbucksbaristas)
submitted by HarpieLady13
Customer: hi, what do you have for kids?
Me: well, we have hot chocolate, the vanilla bean Frappuccino, the chocolate chip, the strawberry, the cookie crumble….
Customer: but like, do you have treats…?😐
Me: oh yeah! we have cake pops, cookies, brownies…
Customer: no😐 do you have like, lemonade drinks or something…?
Me: 🤦🏾♀️ um yeah, I usually don’t recommend the refreshers for kids because they have caffeine but we have regular lemonade and apple juice and boxed milk…?
Customer: …. Ummmm, I’ll just have a lemonade.
I just… if you were looking for lemonade, why didn’t you just say that. And Can you be more specific than “treats”?!
Me: well, we have hot chocolate, the vanilla bean Frappuccino, the chocolate chip, the strawberry, the cookie crumble….
Customer: but like, do you have treats…?😐
Me: oh yeah! we have cake pops, cookies, brownies…
Customer: no😐 do you have like, lemonade drinks or something…?
Me: 🤦🏾♀️ um yeah, I usually don’t recommend the refreshers for kids because they have caffeine but we have regular lemonade and apple juice and boxed milk…?
Customer: …. Ummmm, I’ll just have a lemonade.
I just… if you were looking for lemonade, why didn’t you just say that. And Can you be more specific than “treats”?!
NeonnSloth 112 points 7m ago
we had a customer yesterday who kept asking for a "warmed up cream cheese bread" and nobody could figure out what she wanted, we all thought she meant a cheese danish and kept offering that to her......... only to find out she meant the grilled cheese 🙃 these customers really have no idea how to order let alone form basic sentences
Enough_Raise_7167 44 points 7m ago
Cheese Danish immediately came to mind lol.
Status_Silver_5114 17 points 7m ago
Given that syntax though maybe English isn’t her first language? Just sayin.
AlectoBlood43 3 points 7m ago
That is a possibility.
skylikeslemonade 5 points 7m ago
i would have guessed bagel with cream cheese lmao def not a grilled cheese :’)
Lcolecrochet 99 points 7m ago
Reminds me of the customer I had one day order a black iced tea, no tea no sweetener. She wanted an ice water but for whatever reason couldn’t just say “ice water.”
lion-vs-dragon 23 points 7m ago
I hate this for you ^-^
barlemniscate 12 points 7m ago
??? What did you charge her for?
Lcolecrochet 22 points 7m ago
Didn’t charge her anything once we realized she just wanted water. Definitely had to confirm with her a couple times to be sure that’s actually what she wanted.
barlemniscate 11 points 7m ago
And she was just.. cool with the water? Huh
Lcolecrochet 9 points 7m ago
It’s definitely up there as one of my most bizarre customer interactions
Responsible_Snow7109 23 points 7m ago
Lol thats too funny. I've had 2 weird instances. Recently some guy came in and tried to order a...his exact words...."can i get a frappuccino shaken espresso?"
And then yesterday had a guy order "caramel macchiato frappuccino"
😐
And then yesterday had a guy order "caramel macchiato frappuccino"
😐
luuuunatuna 24 points 7m ago
Caramel macchiato Frappuccino is an actual thing (there used to be a recipe card for it and everything years and year ago when I was a partner). It’s delicious but hella expensive and annoying to make.
Vanilla bean frap (this is important, no coffee frap base or it will taste weird), caramel lining the cup. Espresso shots on top and no whip, caramel drizzle. Highly recommend!
Vanilla bean frap (this is important, no coffee frap base or it will taste weird), caramel lining the cup. Espresso shots on top and no whip, caramel drizzle. Highly recommend!
Responsible_Snow7109 13 points 7m ago
Yea lol i wasnt around for that when that was a thing but i have heard of it. We tried to ask this guy that and everything else but he kept saying he doesnt kno and kept repeating the word caramel lol so my shift was like "u want a caramel frappuccino?" And he was like "that works!" Lolol so im assuming he was getting it for somebody. These people that send out unsuspecting family members or friends to get their drinks should be clear and concise and have a backup drink in case what they want isnt a thing or we dont have an ingredient lol
Revolutionary_Heat77 3 points 7m ago
i’ve had a guy order a caramel macchiato frap too..bar person ended up just making a caramel frap but like
Responsible_Snow7109 2 points 7m ago
Yea lol i mean we were asking my customer everything we can when he said "caramel macchiato frappuccino" but he just didnt kno and my shift said "a caramel frappuccino?" And hes like "that works!" Lmao. So i hope whoever it was for was not disappointed
sherdle 16 points 7m ago
Like 86% of the time people order cappuccinos they’re expecting a latte. “Why is there so much foam??”
oshian_ 13 points 7m ago
i had a woman argue with me for about 5 minutes in the drive thru about our “ice cream with a cherry on top” that she saw on our menu. I told her multiple times we don’t have ice cream and she must’ve been talking about our vanilla bean but she was like no that’s not it. she came up to the window, paid for her things and left.
she came back in the drive-thru 2 minutes later, laughing and saying i was right 🙃 it’s not like i work here or anything
she came back in the drive-thru 2 minutes later, laughing and saying i was right 🙃 it’s not like i work here or anything
HarpieLady13 [OP] 1 points 7m ago
🤦🏾♀️🤦🏾♀️
R1P2MYOUTH 11 points 7m ago
the other day this customer goes "i'll have a grande decaf with mocha" and i go "ok so thats gonna be a pour over" and gets mad bc she was talking about a regular mocha🙃 LIKE GIRL WHY DID U SAY IT LIKE THAT THEN😭
mymelodywithaglock 8 points 7m ago
funny how one word can change the entire order😭 like if she didn’t say the word with, it would just be a grande decaf mocha. but because she did say ‘with’ it changes the way we interpret the coffee order. Absolutely crazy that people can’t just start with “Grande Mocha, decaf no whip”. Just say what you want from the start 😭 i know you know ! just tell meeeeeeee i hate playing games with these people
Traditional-Emu-1403 10 points 7m ago
The people who think a cappuccino is a frap and are pissed that it’s not a milkshake
RVZXR 2 points 7m ago
Once had a customer order a warm Frappuccino......after talking he wanted a cap.
AlectoBlood43 2 points 7m ago
I think what kills me the most is when they say the most random things that sound like one drink but turn out to be something completely different (cue Monty Python). When we try to clarify and they get mad, oy! You hurt my head, folks.
HarpieLady13 [OP] 5 points 7m ago
Yeessss!! “Can I get uhhhh… mocha… hazelnut… oat milk.. latte… Frappuccino? The extra large one” 😂😂
[deleted] 1 points 7m ago
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