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Starbucks Baristas: The daily grind

Full History - 2022 - 12 - 11 - ID#zji9wz
34
Still confused after this interaction (self.starbucksbaristas)
submitted by indianatarbux
Customer: Can I have an iced white chocolate mocha grande please.

Me: of course anything else I can get you?

C: can I have that without mocha?

Me: …you don’t want the espresso in it?

C: oh no I definitely want the coffee!

Me: … so you don’t want the white chocolate?

C: no I want that too!

Me: okayyyy it comes with white chocolate mocha sauce, espresso, milk, ice and whipped cream.

C: (still visibly upset that I don’t understand) UGH. NEVER MIND. I gUeSs I’ll just take it how it comes, you seem confused.

Me: …???… I am. I am indeed. Absolutely confused.
badatlife15 18 points 7m ago
It’s Starbucks fault for giving it a somewhat redundant name at least compared to how our mocha is made since our “mocha” is just chocolate and not coffee flavored chocolate. So then saying a white chocolate mocha is redundant, because it’s really just white chocolate or white mocha.
dfarner 2 points 7m ago
White chocolate mocha is not redundant. If you just said mocha it would be the mocha sauce. So you need the white chocolate part.
badatlife15 0 points 7m ago
Right but you don’t need the “mocha” you just need white chocolate
dfarner 1 points 7m ago
You need both. A white chocolate would just be hot white chocolate
badatlife15 5 points 7m ago
I’ll correct myself you can just say a white mocha, white chocolate mocha is redundant
Responsible_Snow7109 6 points 7m ago
They get mad or rude when they realize theyre wrong or made a mistake in speaking out of embarrassment. Because after u explained exactly whats in it, they realized they were thinking incorrectly and misspoke so they just say "whatever" or "ill just take it how it comes" cuz they kno theyre the ones who are confused lol
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