gonna be honest, I have done this more than once. sometimes you just go on autopilot and forget that you haven’t added ice yet, especially if you’re either really in the zone or someone interrupted you mid-sequence!

We were particularly busy this week so my shift was exhausted, and when she went to take a frap she made out of the blender she pulled out an empty, lidded pitcher. She literally blended nothing lmfao

my personal policy is that if they have a non-dairy milk, i remake the drink. if the milk is 2%, whole, or nonfat, i just scrape off the whip.

As someone with severe allergies I would say to just remake it if it’s a mobile and if it’s a DT or cafe order and someone has said it was a allergy I would sanitise a pitcher before steaming the almond milk. I have a wheat allergy and if someone say started preparing ny sandwich on a wheat bread then realises and put those same ingredients on a GF bread id still need to use a epipen.

Yeah mostly all of the seasonal drinks do!! Just not that one lol