This reminds me of one of my regulars coming in yesterday and I go “hey are you doing your tall HCMT” and she gets pissed and says “not a tall a SMALLL” husband didn’t look happy to be with her

when people ask the sizes i just say small, medium, and large atp, like it really does not matter

I had a regular once that said “light cream” in their coffee. The first time I gave them what I thought was light cream, I.e. barely any cream, they yelled at me that the coffee was too dark. Turns out, they wanted “EXTRA cream” so the coffee color was “light” 🤨

i love when they ask in a sassy voice “what are your sizes🤨” and i always hit them with the “small, medium, and large” and they feel so stupid for asking. literally who cares if you use the names or think the names are stupid. say what size you want and move on😭

If I see someone seems confused about the sizes I’ll take one of each up out (assuming I’m not on TDO) and show them so they can pick from there, I do typically do this when someone asks for the smallest size, since that would be a short and every time I’ve done that they’ve chosen tall instead and said the short was way too tiny. So far I haven’t had an issue with the sizes but have gotten customers complain because I followed exactly what they wanted me to do

I once had a lady on cafe ask me if she can say small/med/large and I said yes we will know what it will be. She asked me because apparently at another Starbucks, the baristia threw a fit and refused to take her order because she said medium instead of grande.
I always tell them if that's easier to say it that way. I try to make it easy for them and us to get them in and out

I just always order by volume. I would like a 16 oz breve. Easy. However if we go to cold stone I just point at the size I want I’m not saying that shit

literally when people are like what’s a medium again?? i’m like you can just say medium i do know,, what a medium is

omg or when they say made up words instead of the correct size and then they laugh and say “lol sorry I don’t know the Starbucks lingo” -_- small, med, or large idiot -_-

"what are your sizes?"

\-blinks-

"smallmediumlarge"

Or “What’s your large?” Like WHAT

When people ask what sizes we have j just say S M L. Makes it easier since every size we offer of another word for Large. 🙄

Some customers act like you're gonna jump the counter and beat their ass for not using t/g/v lol

I thought I was the only one who did that. 😂I never understood the sizes, so I just say small, medium or large. And for cold drinks, I memorized Trenta as the biggest one. Normally, I place my order through the app for in store pick up.

I remember taking my Italian colleague to Starbucks for the first time and she found the entire menu amusing, ridiculous and confusing. "What is this, Frappucino?"

You have to keep in mind that back in the 2000s when Starbucks was a bit more exclusive/elitist and wasn’t an establishment frequented by everyone that baristas and customers did sort of use the sizes as a gatekeeping tactic. It’s become such a meme that people believe we’ll actually give them shit. I feel like with that in mind you gotta cut people some slack when they get self conscious about it

hate when they ask for 16 oz etc

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well thats just not fair on baristas because we technically have like 4-5 cup sizes depending on if the drink is hot or iced. short, tall, grande, venti, trenta..

even if a customer says “small” for a hot drink, now i have to take the risk that they mean a tall by default, or a short. half the time, they can’t elaborate and i shouldn’t be expected to show them the cup sizes every single time. especially with dtos, i don’t have any way to actually clarify unless they know what they’re asking for (which they usually don’t). same with large iced drinks, especially teas and shit. sometimes they mean trenta and not venti. its super annoying to use broad terms at a place that carries 5 different drink sizes total.

maybe that’s just a nuance and i’m a pos. but its not that hard to learn what the sizes of the drinks are. if someone is ordering at an establishment i expect them to have an idea of how big they want the drink to be. its literally not that hard, and it makes everyones life easier, especially mine because i won’t have to remake any drinks because “uegghhh its too little i asked for a large is this a large??” when i hand them a venti and not a trenta