Starbucks Baristas: The daily grind
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I’m going to the SSV round table for my store, how should I prepare? (self.starbucksbaristas)
submitted by Affectionate_Fart
I’ve asked my manager and she said it was just a “meet and greet” with the RD. I’m going because I’m a newer shift and she wants me to be exposed to different leadership demonstrations, but feel like I should prep somehow.
Beg1nAga1n 3 points 6m ago
I’ve never heard of this. Last year our RD came by though to talk to the ssvs so maybe this is just new wording for it?
Basically she’d ask a question and we went around and answered it. We had opportunity to talk about what we were and weren’t happy with. Overall the RM was very company focused and not “us” focused which was frustrating but we ended up making a few changes based on the meeting that definitely benefited us.
There no real way to prep for it outside of thinking of things you’d want to share with them.
Basically she’d ask a question and we went around and answered it. We had opportunity to talk about what we were and weren’t happy with. Overall the RM was very company focused and not “us” focused which was frustrating but we ended up making a few changes based on the meeting that definitely benefited us.
There no real way to prep for it outside of thinking of things you’d want to share with them.
Affectionate_Fart [OP] 2 points 6m ago
I have a new RD so this might be for my area. I feel that it might be difficult , I might ask a few coworkers what their interpretations are (I know we have some issues with safe counting and money expectations and also some SSV’s strictly saying they’re not going to do something referring to policy).
Beg1nAga1n 2 points 6m ago
Interrelating, I’d be curious what the money and safe expectations are as those are the easiest for me to manage!
Affectionate_Fart [OP] 2 points 6m ago
My store is highly slow/low volume. I have so many shifts that don’t (do not want to) count the safe or tills…they find it “stupid”, but also never do a final walk through and leave the safe open or tip jars full…
Between that, daily cleaning, and FIFO/Rotation my store is exceptional.
Between that, daily cleaning, and FIFO/Rotation my store is exceptional.
Beg1nAga1n 1 points 6m ago
I’m a cafe only store so I feel like I’m the definition of low volume. Our store is averaging 6-7k right now but we normally are around 3-4k.
I’m a ssv. I still count the tills and make my deposit every night. Regardless of amount it is the correct thing and the opening ssv is supposed to recount the tills to make sure they’re accurate.
Tips should be dropped each night and accounted for via cash management.
I don’t know what you mean by leaving the safe open. Are you licensed? If ours is open beyond the correct timing it screams at us lol.
I’m a ssv. I still count the tills and make my deposit every night. Regardless of amount it is the correct thing and the opening ssv is supposed to recount the tills to make sure they’re accurate.
Tips should be dropped each night and accounted for via cash management.
I don’t know what you mean by leaving the safe open. Are you licensed? If ours is open beyond the correct timing it screams at us lol.
Affectionate_Fart [OP] 1 points 6m ago
Also—-weird question:
Do you by chance know if there’s anything written when it comes flexing into a role of support that if you have three or more things (foods, drinks, customers, ect) you need to flex into support for that role, whether it’s food and warming, ringing as second till, or support bar…
Do you by chance know if there’s anything written when it comes flexing into a role of support that if you have three or more things (foods, drinks, customers, ect) you need to flex into support for that role, whether it’s food and warming, ringing as second till, or support bar…
Beg1nAga1n 1 points 6m ago
Nothing written specifically as far as I know; but our job as a ssv is to “flex the play.” That means that CS comes last. I generally plant a barista at register, two at bar (one main and one support) and I will support as necessary. If that means warming then I’ll do that, or if it means register or bar I’ll hop where I’m needed. That’s my job.
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