i ask for every pastry that can be warmed, but tbh i think you could justifiably only ask for the items that show up with “recommend warmed” on the POS - which doesn’t include loaves iirc

I always ask for every pastry item because sometimes they don’t want it warmed and those are my favorite customers lol

I always ask for the loaves cause some are yes, others no. And I don't want to have to redo it even if it doesn't take long

I ask for every pastry, except for the ones that have any icing or frosting of any kind. (I.e. Glazed Doughnuts, Lemon Loaves, Snowman Cookies, Cranberry Bliss Bars, Lime Coconut Bars etc...)

I'm not getting a sugar burn because someone wanted their lemon loaf warmedm

You definitely should- if they say yes it helps with getting more labor for you guys

any pastry that can be warmed, i just say “would you like it warmed today?” because we get a lot of people who prefer not warmed & to me it’s the same as asking if drinks are hot or iced. i would rather get it right the first time than have to remake it :)

I ask for every item that can be warmed. Just like I always ask if the drink is hot or iced. Cause it’s way easier/faster to do it correctly the first time, then have to remake it because they forgot to order it that way.

Depends. If it’s peak no I don’t ask. I do play it safe every once in a while and ask just because sometimes they receive the loaf at the window and then they ask for it to be warmed at the window, and that’ll just slow things down further. So to avoid wasting time some baristas always ask at my store, but it isn’t required.

i do except for one customer, i just automatically put warmed for her bc she always responds with “if the oven is available” like we’re gonna ask if her if she wants it warmed and then say “well sorry, the oven is down”

It honestly depends on your customers tbh. I worked at a store where the customers didn’t need to be asked, they tell you straight up if they want their items warmed. But I’ve also worked at a store where you have to walk the customers in ordering. So I guess, it depends! If they ordered a banana loaf and then they come back b/c they want it warmed then you should from now on ask to minimize the hassle.
As long as there’s a warming setting for the item, I think you should ask the customers if they would wanna.

Nope. Most won’t want it if they don’t know it’s an option. Its annoying for warming especiall when it’s busy.

I ask for everything that can be warmed

i always ask when it comes to pastries 🤷🏼‍♀️ sometimes people don’t want it warmed and i want to save time in the event that they do/don’t and make sure i get it right at the box!

i think the rule of thumb is to ask if it says “recommended warm”. sometimes if we aren’t busy, or i’m the one on warming, i’ll ask. but if someone else is grabbing my food for me and/or we’re busy, i don’t ask

On the register in food items, if it says warmed, you warm it, if it says ‘recommended warm’ you ask, and if it doesn’t say either of those things you don’t have to ask, and you only warm it if the customer requests it. So loaves do not come warm or recommended warm, so you do not have to ask

Every pastry that can be warmed, you should ask :)

Edit: a word

Yes only not for the ones with icing. Even when they ask I said no the icing would cause a fire hazard

anything that automatically says warmed i don’t ask but anything that says recommended warmed i ask.

I would ask if we are slow, during peak hours I won't just to save myself some time.

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(At my store DTO has to do the ovens)

I don’t ask if they want it warmed or not unless I’m on POS. They are an adult and can ask if they want it warmed.

I ask unless it’s standard to be warmed. So loaves I ask unless obviously it’s the lemon loaf because it can’t be warmed lol

Does a Bear-ista shit in the woods?

I think technically you only need to if it says recommended warmed but I ask for anything

I ask for everything if they want it warmed except things that can’t go in like iced lemon loaves, I’d say if there’s a possibility it can be heated you should ask, just like you would if they came up to you with a “lunch” sandwich on the baguettes

So unless it’s changed since I was trained in it 4 years ago, you’re only required to ask for recommended warm pastries, however at my location we ask for all the loaves bc a lot of times if we don’t Customers will try and hand it back to get it warmed

At my store they said to ask if it says “recommend warm” if it doesn’t no need to ask but sometimes I do anyways. Most customers that don’t want things warm say they don’t want it warmed

A good policy is to never assume anything as a Starbucks employee taking an order

I ask if they want it warmed on the banana nut & pumpkin loaves, and all the other ones that say “recommend warm.” The ones that are warmed by default, I say nothing. Like I don’t ask if they want their cheese danish warmed. But most of the pastries are better warm anyway, in my opinion

I always ask, so I don't have to warm it at the window or in handoff, so it basically is a tool to save me grief from the customer who wanted it warmed bit didn't know to ask. It also cuts down on food loss, so you aren't giving the cold one away for free only to heat another one, when a simple question on our end can prevent loss of product.

I worked at 2 different locations in two different cities during my time at Starbucks. Both stores always asked to warm up both Pumpkin and Banana Nut loaves, but never the lemon because the icing can burn and become a problem.

so fun fact i just learned from my sm, when u press warmed on pos it ups our sales which adds more labor, so always press warmed if they want it warmed

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I’d rather make sure than to have to waste one

Yes but only because forcing communication is faster than a delay at window because an adult sized baby didn’t use their words to ask for what they desire

Only banana cus no icing. Only other two at my store are gingerbread and lemon loaf and I just think… I don’t wanna give anyone bad ideas

Yuh

The only loaves I don't ask to warm up is the lemon loaf since it was icing on it. But the banana nut and pumpkin loaf I always ask if they want it warmed up.

I ask for every pastry except those that are iced.

For anything that ***can*** be warmed but isn't automatically I ask. So that's loaves, BB scones, muffins, cookies and brownies. If they don't want their butter croissant warmed they better tell me on their own because if it says "warmed" as soon as I hit that button I don't ask.

When I was being trained they never told me to ask that so I never do 😅 but no one has ever coached me on it either lol

We used to, but our SM told us to stop

Outside of things we can’t warm like lemon loafs I do

I don't but some of my coworkers do.

Yes always unless I'm slammed on warming and dto

Everytime we have to at my store

i ask for every pastry but the store i’m at during my stores renovation does not ever ask and i find it so weird!

I do for all the pastries (except cheese danish) bc I know I personally don’t like my pastries warmed so others probably don’t either

I ask for loaves just bc ppl get them warmed a lot

you should just be asking for every pastry that can be warmed tbh

I used to ask because some like it warmed some don’t, however i stopped asking especially in drive through and just have everything warmed up because it gives us extra labor resulting in more hours. If they specify that they want it not warmed, i will still leave the “warmed” option on and just let food support know not to warm it, again for labor reasons