Starbucks Baristas: The daily grind
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I know we’re all talking about labor cuts but… (self.starbucksbaristas)
submitted by faunaflorist
My store has cancelled clean play for three weeks because “we can’t afford it” yet me and my closing team are staying at a minimum of 30 minutes past our time a night just to make sure there isn’t food on dishes at a bare minimum. We didn’t even sweep the floors once today during my shift because we were so busy and didn’t have enough people to even think of cleaning let alone getting drinks out and having enough people on the floor during breaks. Tonight I stayed with an extra closer scheduled for an hour over our time just to get the bare minimum done. Our store has a million problems and far too many leaders that shouldn’t be in role but the labor cuts are actually my last straw. I can completely turn around a ruined floor with enough people for the volume we do, or I can maintain a healthy balanced floor with a tight crew. I cannot turn around a floor on a dime every day with a bare bones crew during holiday. I know corporate is in this thread and we’re telling you that you’re about to lose a bunch of people again, and this time around you won’t be able to afford it. The drinks have gotten pricier and your staff is about to be a bunch of newbies that won’t be able to help anyone looking for a drink that’s any older than a year. That won’t know any regulars. That have no reason to care about the third place because they didn’t know the Starbucks atmosphere that we did. I have only been here for two years but I was a customer for a while before then. This is not the same place even from an outside perspective. I try to be kind to everyone but these last few months have made me a cold and bitter person. Change things for the better or watch your company unionize and the locations that don’t will be incompetent with their management.
ghostymost2 98 points 6m ago
100% feel this. i had been neutral on unionization but after the last 3 weeks i totally understand it. the decisions being made by corporate are absolutely baffling.
sheep_heavenly 42 points 6m ago
This is part of why my store organized, and why we continue to be active in the union. We've had labor cuts reversed after sending a firm email, cc'ing our union rep.
Such bullshit the way corporate plays games with labor and food safety to make a few more dollars in profit.
Such bullshit the way corporate plays games with labor and food safety to make a few more dollars in profit.
EmMacca 36 points 6m ago
This. I can’t remember the last time we actually had a scheduled CS. CS duties are always lumped in with Front/Warming, Calls/Window, and Bar2 when theres the slightest lull. It’s getting ridiculous.
They’re making more money now then ever before and they’ve essentially decided that the stores don’t *really* need to meet health and safety standards because, well, reasons (greed).
For green beans, our store has become a revolving door. They’re in for a few months, get wrangled/burnt out at the speed of light and basically say “im out”. And i don’t blame them.
Nobody deserves to make less than a living wage only to do the job of 4 people every single shift.
They’re making more money now then ever before and they’ve essentially decided that the stores don’t *really* need to meet health and safety standards because, well, reasons (greed).
For green beans, our store has become a revolving door. They’re in for a few months, get wrangled/burnt out at the speed of light and basically say “im out”. And i don’t blame them.
Nobody deserves to make less than a living wage only to do the job of 4 people every single shift.
ThrowOutBabey 24 points 6m ago
crazy that this is happening everywhere. we recently got rid of pre closers and my manager decides we should only have three ppl (including ssv) on the floor from 2:30-close. and it’s so fucking horrible. get out so late and so stressed :(
faunaflorist [OP] 17 points 6m ago
Exactly and then the labor is blown AGAIN and they act like I should just leave thirty minutes past close? Like I work here I can’t leave things actually disgusting and covered in food because I don’t want bugs infesting the store and because I eat and drink here too like. The standards for cleanliness in the store have TANKED and there’s never enough people to make improvements for the few of us who do still try
cvpocoffee 18 points 6m ago
The partner experience just ain’t it at the moment.
It’s one of the busiest time of the yr and we’re always short. Most people would’ve to take multiple positions at once and are left drained at the end of their shift.
It’s one of the busiest time of the yr and we’re always short. Most people would’ve to take multiple positions at once and are left drained at the end of their shift.
Imatallguy 13 points 6m ago
We didn’t even use to have CP. There used to be enough staff to run a store take care of guests beverage and food requests AND keep a store clean and maintained through out the day.
Now we are expected to do more with less and play ‘catch up’ on cleaning with maybe a 2 hour shift AFTER CLOSE whenever they feel like scheduling one.
They don’t seem to take into account the busier the store is the more trashed it is going to get. In the long run it is going to cost MORE to repair/replace. Not to mention the loss of customers. There are some businesses I’ve walked into and turned right back around because of how messy/dirty it is.
Now we are expected to do more with less and play ‘catch up’ on cleaning with maybe a 2 hour shift AFTER CLOSE whenever they feel like scheduling one.
They don’t seem to take into account the busier the store is the more trashed it is going to get. In the long run it is going to cost MORE to repair/replace. Not to mention the loss of customers. There are some businesses I’ve walked into and turned right back around because of how messy/dirty it is.
calimac90 11 points 6m ago
They shouldn’t be cutting clean play. The SMs and ASMs need to be cutting non coverage from their schedules first
RareGull 23 points 6m ago
That’s not the point. The point is there shouldn’t be labour cuts during our busiest season, especially when at the launch of every season they bump the prices up a bit. Corporate is giving us the bare minimum staffing, refusing to promote people, not letting ssv’s fill in barista shifts without DM approval, and expecting things to be run perfectly so you get out on time, when in reality that’s impossible for even the ssv of 13 years to do.
I was pro union when it all started kicking up, then neutral after we got the new CEO and changes started being made, but now I am realising that it was foolish to believe this new CEO is any different than our old one.
I was pro union when it all started kicking up, then neutral after we got the new CEO and changes started being made, but now I am realising that it was foolish to believe this new CEO is any different than our old one.
faunaflorist [OP] 8 points 6m ago
There was no one in store yesterday as far as management goes lol. They cut all of their non coverage time and still had to cut clean play. No partner training for modules or anything even though we have new hires. Never working eight hours as a supervisor anymore, I’m lucky to get a lunch for my short shifts these days.
billowwark 1 points 6m ago
We haven’t had a clean play in a month. Everything is so nasty and the store is infested with gnats. I am even bring gnats home with me and I keep a clean house😥
Adventurous-Shape-56 10 points 6m ago
and then we leave the store at midnight or 1 am when we close at 11 pm here in texas :( help us
rudebii 6 points 6m ago
In a downturn the siren will look to push labor to do as much as they get away with. Corporate works from quarter to quarter. As long as they kick the consequences, eg, dirty stores, employee attrition, etc. Seattle will do it, hoping to outlive the downturn while keeping the stock price up. “We’ll course correct later when the macroeconomic landscape improves.”
Pro tip: if you wanna get a more honest POV of how the company is running, what the current play is, what will be happening on the ground; read investor calls, reporting, etc. A DM can lie to you with no consequence. An executive has more motivation to be as impeachable as possible in public filings and investor calls.
Pro tip: if you wanna get a more honest POV of how the company is running, what the current play is, what will be happening on the ground; read investor calls, reporting, etc. A DM can lie to you with no consequence. An executive has more motivation to be as impeachable as possible in public filings and investor calls.
nezaket 2 points 6m ago
Is this stuff accessible to the public or only to investors? (Sorry i am total noob @ anything stock market)
rudebii 1 points 6m ago
It’s all good. It’s great to ask questions, we all start from zero.
Every publicly traded company in the US are obliged to regularly report to the public, and file reports per investment regulators, like the SEC.
You can usually find this stuff on the “investor relations” section of a company’s corporate website. There are websites like Yahoo! Finance and Seeking Alpha that also report and post this stuff too.
Every publicly traded company in the US are obliged to regularly report to the public, and file reports per investment regulators, like the SEC.
You can usually find this stuff on the “investor relations” section of a company’s corporate website. There are websites like Yahoo! Finance and Seeking Alpha that also report and post this stuff too.
canadiancookie98 4 points 6m ago
This whole thread makes me so sad because when I first started in 2018 we never had such labour cuts, positions on the floor were never shared as much as they are now (i.e., 99% of my shifts we don't have a CS and rarely do we have two people on bar). I took a break for a few years and now... It's awful. It's the holiday season and we are SLAMMED, yet our hours continue to go down
ashaustad 4 points 6m ago
billion dollar company “cant afford” lmao
butterflymomo 1 points 6m ago
my store hasn't had a clean play since august lol
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