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Starbucks Baristas: The daily grind

Full History - 2022 - 12 - 24 - ID#zu6zb9
7
How do I keep my job? (self.starbucksbaristas)
submitted by angellikeonhell
I’ve been a barista for 3 months now and I started out really liking it, the pay is really good for a part time job where I live and the markouts and discounts are nice, my coworkers and managers are all kind to me as well, but I feel like I just can’t handle this job sometimes and I feel like I just drown in myself. I have BPD and I’m very explosive so it’s very hard for me to put on a front and deal with customers, I also have an extremely low tolerance when dealing with customers, I feel as if I make my coworkers uncomfortable with how violent I seem mid rush on a bar or when Im drowning in orders and I really feel like I made a mistake applying to a customer service job when I’m an extremely angry and explosive person.

I would hate to create problems for my coworkers and managers if I were to fly off the handle but also feel as if I’m throwing away this amazing opportunity I was given. I have to temper myself and lay in bed and pray before my shifts that i just can tolerate anything in my day. I’ve already told my store manager I was going to quit twice but she’s been supportive of me but i’m not sure anybody really understands the extent of how bad I feel about everything. Has anybody else been in this situation or felt like this before?
Ok_Abbreviations4437 8 points 6m ago
I don't struggle personally with BPD, but I have experience as a shift lead. My recommendation would be to reach out to a mental healthcare professional if you can to seek advice on how to manage your BPD in a fast pace work environment with high volume. I would definitely ask the manager about possible benefits or programs that might be available to you through the company since they are already aware of your struggle.

Other than that, just communicate with your coworkers when you're struggling even if they can see it. Even if it's just a simple, "I'm having a hard time." That gives them the chance to step in and help you or move you into a less stressful position.
never-been-better 5 points 6m ago
I feel like that every day. I learned a little secret years ago that helps me cope with strangers. Maybe you can find it helpful....

When someone asks me the innocent question 'how are you? I tell them that I've never had a better day in my life'. Not only does it surprise 😲 people and put a smile on the face 😔, but then, if asked how that could be, I simply tell them anything that is good in my life. Everybody has something good going on. Something like 'my dog licked my nose' or I took a long, hot shower this morning, what could be better than that?,

It not only makes the conversation move along, it reminds me of what is really good in my life AND MOST IMPORTANTLY, might alter the other person's attitude for the better.

I hope you get a handle on your challenges...... 😎 ✌️
Ann-Drogyny 2 points 6m ago
It could be useful to have some sort of signal or understanding with your SSV to help them know that you need to phone a friend. As a shift I try to be observant of the energy on the floor and shuffle people around when it feels like they need a breather. Even just getting a second to step away from bar for a few minutes to take a sip of your watered down coffee in the BOH can help so much. 😅 I don’t have BPD, but I do have some sensory issues with noise that make DT difficult for me during peak. It’s part of your shift’s job to accommodate your needs.
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