Oh lord. Somebody asked me for a burger last week. Please tell me you at least work at a Tarbucks?

Lol someone asked us for a Happy Meal today 😭 my partner said "Ma'am I think you're at the wrong store, this is starbucks" and the lady yelled back "FOOD FOR KIDS" I hate it here

Ooh, I can answer that! If you pull too many stickers at a time, it tells the mobile ordering system that that is how fast you make drinks. So if you have 20 stickers lined up on your mastrena, it thinks you’ll finish 20 stickers that quickly. If you pull your stickers at the pace you make your drinks, the mobile app will tell the customers a more accurate wait time.

I know a big reason people pull that many stickers is to see where a certain customers drink is in the queue, but Starbucks launched the Digital Production Manager (DPM) app this year so we can see what is in the queue without pulling all the stickers, and in situations where you have a pick-up person come in 10 minutes early, or you have an 11 drink mobile order and want to do your cafe order first, you can swipe on the received tab to push their stickers to print next.

I don’t understand it either. People are delusional. I’m sorry today was like that for you 😭

I had the opposite. I mobile ordered, expecting to wait a long time. Now, got in and out in under a minute.

Oh no! We didn’t have issues with the pipes but my manager did leave on the sprinklers which froze the grass and parking lot into an ice rink. We had lots of customer complaints and a partner fell.

I’m glad you survived! Sorry you got out late, I’m sure y’all were exhausted. Hope y’all get a break tomorrow. Happy holidays!

Um you realize you’re the caffeine-addicted sheep who chose to be in this line?? How rude. I’m sorry you dealt with that 😭

"YOuR wAiT tImEs ArE aWfUl. YoU rEaLiZe YoUr DrIvE tHrU iS bAcKeD oUt InTo ThE pArKiNg LoT rIgHt?" ......eww lol people are so nasty but they are so without even thinking. Shes complaining about the wait times as if it should always be low wait times and super quick no matter the volume of customers. Also she contradicted herself with those 2 sentences lol cuz she said wait times are awful and then told u that the drive thru line is super long backed out into the parking lot.....well yea..thats why wait times are long right now....thats what usually happens when people continue piling in to the line no matter what

Aww coworkers like you make the shift so much better! Happy holidays!

I’m so glad! It’s been rough with the peppermint shortages for sure. And today our system was unable to handle gift cards at all. Like no loading new ones and no gift card payments.

Happy holidays!

That sucks about the card machine, that’s happened at my store and it’s definitely not a good time. Hopefully people were understanding about the gift cards.

Happy holidays!

yeah I worked the day before Christmas Eve and we were so short staffed that our sit down cafe section wasn’t open 😬

Wow what an ignorant, awful creature. It’s not your fault they added that to the card readers. I hope she smashes her pinky toes into a kitchen chair today, and that you have a better day.

I’m so sorry 😭😭 that is rough. I hope todays shift goes smoother. You’re doing great!

So glad your sm and dm made that decision! Selling coffee isn’t worth y’all risking your lives to get there. I’m sorry you didn’t get to show off your cute hair! Maybe you’ll get the chance to before December ends. Thank you for your sweet words and I hope you have a happy holidays. Stay warm!

I definitely think a good group of partners and sweet customers make a difference. I love who I work with and some of the regulars are so sweet! It’s just the bad apples who come in and ruin the day. Glad you have people who you enjoy being around!

Aww I’m sorry 😭 at least it’s over?

being a drive thru and cafe store is great 😊 we had a borrowed partner with us yesterday and he works at a cafe only store (i’ve been there before it’s a really nice starbucks) and i’m jealous. he really said to us “im not coming here ever again, no offense to you guys i like you guys” LMAOAOAO i was like man i don’t blame you AT ALL

I am so sorry, I know how miserable that is. If you want to use a trick that I use, grab a grande or venti hot cup and fill it with hot water and mark the lid very clearly so that it does not get handed out as a drink. In between cars if you have a second you can just hold that hot cup to warm your hands.

Happy holidays!

I’m so sorry! I don’t understand that kind of people. I suppose they’re awful because they’ve probably never worked a job like ours, if worked at all in some cases. I hope today is better. Happy holidays, y’all are doing great!