I just checked it also and I see the same. I swear, the people who make the app don't communicate with the people who make the drink builds at all. It's so annoying lol

Does the POS say the same? If not I’m gonna believe the POS over the app

I remember getting a mobile ticket that said “ no Carmel syrup” and was confused. So I just put the Carmel in the foam anyway.

This feel like something that needs to get fixed

it was updated in the weekly update last year i believe

so is it 2 pumps of vanilla or 4 pumps of
caramel no one is saying a clear answer 😭

Hahahahahahah green bean here this is why I'm on this sub, didn't know you added pumps of anything in the brew.

The SCCCB is really fucked up in the app right now. On top of the syrup being wrong, it's displaying 3-4-6-7 pumps instead of 1-2-3-4 and showing the volume unit as "null" on my phone.

They change their recipe so much it’s like I don’t even know how to make drinks anymore!

Wtf? Can someone check this in the POS?

this is so weird, the app also says hot chocolates still get vanilla even though they havent gotten vanilla in years😭 they need to fix this fr

2 pumps of vanilla in the drink and 2 pumps of caramel with 2 packets of salt in the foam is what I’ve always known for a grande

Storelink has the most up to date card, still is vanilla

Well. shit

Throwback to when it was caramel in the cup and not in the cold foam.

…I was taught to put caramel in the drink and salt in the foam smfh

Yeah....our ipads and the app also told us hot choc got vanilla in standard build and it does not. Our new recipe cards are right...the app and ipad are wrong and it has been reported...hopefully it gets resolved soon.

And this is literally why every barista makes drinks differently. During my training I was told caramel, transferred to a new store and they looked at me like I was crazy and said no it had like 2 pumps of vanilla. Now the app is saying caramel. I'm done, I'm over it, I don't even know my own job anymore and I'm a trainer. This is ridiculous

The POS still says vanilla at my store. I don’t know anymore. This company is a disaster.

The caramel *used to* go in the bottom but now it goes in the foam, with vanilla at the bottom. No idea what the app is doing. It also lists an incorrect amount of dark caramel pumps in the crunch because it also counts the caramel at the bottom rather than what’s blended in.

I know the bottom comes with vanilla and the foam have caramel. But this is me when I saw hot chocolate on the app says vanilla.

This is the old recipe. This is not the new recipe.

This is incredible lmao

They changed it this year y’all

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It used to be this recipe and then it changed now I guess it changed back and nobody informed us? Or the app is just being screwy. Also is there caramel IN the foam? Because when I was rehired in may I was taught to do just salt packets in the foam no caramel and two pumps of vanilla in the cold brew. But recently I’ve been doing caramel in the foam because it’s a salted caramel cold brew if there’s no caramel in the drink or foam where’s the caramel? Only one other person at my store also makes it with caramel so I feel like im crazy for thinking it should have it.

Edit:spelling

My brain memory storage is full from trying to remembering all the recipes 🥲

The app also says the Hot chocolate still gets vanilla

This is the old recipe

Maybe it’s the pumps in the foam?

i just make whatever is in the cards

What?!?! Weird, I swear I checked the app a couple of months ago for this exact reason and it listed vanilla syrup. So stupid.

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It’s been vanilla in the base of every cold brew since sometime 3rd quarter of 2021. It happened not long before holiday launch and they had to reprint the Irish Cream cold brew recipe cards and resend them because the original ones said Irish cream syrup in the base.

The POS team and the customer facing app team need to talk to each other 🙄