yes i believe it’s always supposed to be volunteer based

Christmas is volunteer only. The district should be asked to sign up for available shifts at the open store. Tips for the day are kept separate and divided between those who worked that day only.

it depends. last year our store did not volunteer nor did we have anyone sign up to work christmas (apparently it was my DM's decision) so my SM just filled out the schedule based on availability (a lot of minors were on for christmas day who were all unhappy about it). i complained directly to partner resources and they told me it wasn't against any policy.

we were supposed to have a different store open for christmas this year, but supposedly not enough people could work christmas so they ended up staying closed. nobody from nearby stores volunteered.

Every shift is volunteer based if you have balls

At my store, it was volunteer based, unless they didn’t get enough volunteers, then it would be availability based

It’s discretionary. Not policy. If your district wants to remain open — you remain open.

My manager told me that the holidays are volunteer only and if you don't volunteer, you won't work over the holidays. But I'm not sure about other stores.

Did you sign up for it? Did you still have a sign-up sheet? If yes, then it’s volunteer.

Its the one day of the year that is volunteer only.

It is always volunteer.

When I worked there it was always "volunteer based". I use quotes because we were given the option to sign up, but we were told we had to sign up for at least 3 I think between Thanksgiving, Christmas eve, Christmas day, new years eve, and new years day, making it not feel voluntary at all

Voluntary if you have the staff to make that possible.

we had to pick between thanksgiving or christmas, but my SM said we HAD to work one or the other.

Christmas Day is always volunteer based

Just a quick question for info: you’re not at a licensed store, are you? As far as I know, corporate stores are typically only staffed by volunteers on Christmas Day or they don’t open.

When I worked for the siren (mind you, I promoted to customer a few years ago), the district I was in took sign ups. They staffed the DTs and high volume cafe only stores first from that list and the rest of the stores remained closed.

I was told at my store that we were required to work. Christmas and new years. So even though it’s outside of my availability I was scheduled to work both.

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I really don’t know where everyone got this idea that it’s voluntary. If you need off, you should have requested it early. I requested off in March because I knew I would be away and I ended up being the only one who actually did so. Stores typically do a sign up sheet so that those who don’t mind working would be scheduled before others, but if not enough people volunteer, then you may be scheduled based off your availability. It’s not some surprise that the store is open on these days