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Starbucks Baristas: The daily grind

r/starbucksbaristas

Full History - 2022 - 12 - 29 - ID#zyoxcx

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Iced Shaken Espresso with NO ICE (self.starbucksbaristas)

submitted by Sabo9316

Nope

mymelodywithaglock 117 points 6m ago

i thought we weren’t allowed to do make it without ice or light ice anymore because it poses as a health risk to the barista making the drink?

catgirlmunist 121 points 6m ago

We can still make it with light ice, but only if they order in person. The ice modifier was removed from shaken espressos in the app.

You are correct that we cannot make it with no ice anymore. Putting hot espresso in a shaker without any ice will cause pressure buildup due to the steam and can cause the shaker to explode.

mymelodywithaglock 35 points 6m ago

Yea whenever they ask for light ice i just say “I’ll try to, as we’re not allowed to anymore” Usually it makes them feel better. I just put full scoop of ice instead of full scoop and lil above the line. I ain’t risking mah pretty face for your stupid drink!

catgirlmunist 32 points 6m ago

We are still allowed to make it with light ice. I go one scoop size down for light ice. As long as they don't also get an extra shot, that's still enough to cool the espresso and prevent pressure buildup in my experience.

Front_Ad8799 8 points 6m ago

Since when has it been unless they order in person…? I’m pretty sure the weekly update that notified us about the change didn’t specify that.
Edit: I’m genuinely curious! I hope my tone doesn’t come off as rude. Thats not at all my intention 😅

catgirlmunist 9 points 6m ago

At around the same time that the ability to order it with no ice was removed, the option to change the amount of ice in shaken espressos was removed from the app. Now, when you mobile order, you can't get no ice, light ice, or extra ice in a shaken espresso. We can still put in light ice or extra ice on the POS, though, so you can get them by ordering in person.

And you didn't come off as rude, don't worry.

darkwolf523 1 points 6m ago

I knew I wasn’t going crazy. I was wondering about it but couldn’t remember

KaoriLikesWatari 17 points 6m ago

Customers with the drink saved as their favorite in mobile can still order it :)))))))))

catgirlmunist 43 points 6m ago

We can and should refuse to make it without ice even if a customer finds a way to mobile order it, since it's explicitly against standard now. It's dangerous to shake espresso without ice.

KaoriLikesWatari 8 points 6m ago

Careful now, that kinda thinking isn’t aligned with the Siren 🫣

CatalyticGenesis 3 points 6m ago

that explains a lot. i was getting mad at the system for still allowing it but at least it's a known system quirk.

KaoriLikesWatari 3 points 6m ago

We STILL have a guy that got our DM involved after wanting a Venti No Ice Toasted Vanilla, and we were like, “we’re gonna have to stop making it for you, but today is the last day we’ll allow it” and god knows our DM called and complained that she had an upset customer trying to order something COMPLETELY reasonable, “if you can ring it in, you can make it”

Better_Dust_2364 4 points 6m ago

Hijacking the top comment- i just put all the ice in the shaker and then just strain out the ice using the tumbler lid.

[deleted] 1 points 6m ago

[removed]

Dietdoctorgender 1 points 6m ago

When it first came out, one of my shifts forced me to shake the hot espresso and after it exploded on me I glared at him before walking away to deal with it, despite it being a busy weekend afternoon.

merpopular 22 points 6m ago

I’m pretty sure that we can’t even punch this in anymore

clouds183 14 points 6m ago

you can, they just can’t mobile order it that way, so you could just lie and say we can’t

catgirlmunist 11 points 6m ago

The POS might still let us ring it in, but it is now against standard for us to do it. At least in the US.

JustKam347 16 points 6m ago

I’m not sure if this is right, but at my store we just shake it with ice and then use the shaker as a strainer and put either light ice or no ice on the top of the drink

Fun-Reference3618 8 points 6m ago

My response is always- if u get light ice theirs going to be room in the cup so do u want room or extra milk - if the answer is extra milk I charge for the milk

mommymary 1 points 6m ago

you shouldn’t charge for the milk if they want extra, it already charges them for milk. For example, a standard shaken espresso made with oatmilk will have a .70 charge for nondairy, and the BOSE/TVSE/CASE already include the nondairy charge. If they’re already paying for milk they’re allowed to get it topped with extra milk (for light ice shaken espressos). we are no longer allowed to do shaken espressos with no ice, it’s corporate policy

DragonslayerKal 8 points 6m ago

I got two of those today. I just make it an iced latte with oatmilk and brown sugar syrup with no ice.

mommymary 18 points 6m ago

we’re no longer allowed to make shaken espressos with no ice, please don’t accommodate customers by still doing it :(

DragonslayerKal 3 points 6m ago

Thats what im saying though.

mommymary 2 points 6m ago

i mean like, if a customer asks for no ice in their shaken espresso you’re supposed to tell them you can’t

makmelaf17 1 points 6m ago

Good luck on shaking that hot espresso with no ice👍

V1ETZ 4 points 6m ago

why did i not think of this, i was literally shaking the espressos in the shaker cups with no ice and had it explode all over me

DragonslayerKal 6 points 6m ago

I did that a couple times when it first happened and now even if my sm yells at me i will always refuse to burn myself to keep customers happy.

Either_Square4366 7 points 6m ago

I use to make it with ice and strain it out into the cup and I would let them know that there may be some small pieces of ice in the drink

Sabo9316 [OP] 2 points 6m ago

This ^^^

cornraro 6 points 6m ago

Shake it with the ice and drain the espresso out

Sabo9316 [OP] 1 points 6m ago

That’s ordinarily how I do it, just sucks that there’s no guidance for a proper way.

mommymary 2 points 6m ago

there is no proper way anymore, corporate specifically stated that we are no longer offering a “no ice” option for shaken espressos. if someone asks for no ice tell them you can’t since it’s against policy, and have them order a latte instead lol

pinkjortz 4 points 6m ago

If they order it without ice I make sure to mark out extra milk and then make it as an iced latte. I’m not shaking hot espresso lmao

Hazel_is_Trans 3 points 6m ago

I know we can make it with ice then remove the ice after but that just makes a latte so ya no

makmelaf17 2 points 6m ago

U mean a triple with classic and a splash of 2%...np... anything else... how about a name for this order?

gryfinboi 2 points 6m ago

I always tell people it is impossible, when they ask why I'll delve into the physics as to why it will build pressure then proceed to POP in the barista's face. By the time I'm done talking, the customer will have decided on something else to drink.

Cheedanish 2 points 6m ago

Aka the off menu Starbucks BOMB

burntsriracha 2 points 6m ago

i still make it i just let the person no that i will make it will ice first and then strain it into another cup because hot espresso in a shaker is dangerous

rammslil 2 points 6m ago

I got an order couple weeks ago on Uber ..: venti iced shaken espresso, long shot, no ice……. 💀

darkwolf523 2 points 6m ago

Venti iced latte with long shot and no ice it is then

Sabo9316 [OP] 1 points 6m ago

Bruh moment

whitemochaontherocks 1 points 6m ago

Where can we find that we can’t make the shaken espresso with no ice? I need proof to show my managers and partners because I’ve said the same thing that it just explodes but we still have to do it if that’s what they order

mommymary 2 points 6m ago

it was in a weekly update a while back, maybe september? i’ll see if i can find it next time i’m working lol

lewabwee 1 points 6m ago

I just don’t shake it.

[deleted] 1 points 6m ago

[removed]

jillybrews226 1 points 6m ago

I’m just not shaking it. What’s the point in shaking when there’s no ice

Alternative-Put4708 -4 points 6m ago

And we literally cannot say no, all we can do is charge for the extra milk and move on with our worthless lives lol

mommymary 16 points 6m ago

you can and should say no, corporate specifically removed the “no ice” modifier for that and sent out a weekly update about it, it’s unsafe and removes the most critical component of the drink

Administrative_Cap11 -1 points 6m ago

Ok but this I don't understand, shake with ice and then when you pour the espresso just strain out the ice. I don't understand how people are so angry over this?

badatlife15 10 points 6m ago

That’s called ✨entitlement✨ if customers just want espresso shots and cold milk then can get a no ice iced latte, I’m not sitting here trying to make sure no ice gets into their drink from straining melted ice.

Administrative_Cap11 -8 points 6m ago

It's called ✨not wanting ice✨ it takes 2 seconds to strain the ice, it's takes less time then someone not wanting foam lol

badatlife15 3 points 6m ago

Then just order an iced latte with no ice because that’s what you’re getting. It’s not faster, if I do it according to standard I can pour it from the shaker while getting the milk out and ready to pour, if I strain the shaker I have to stop and concentrate using both hands to not let any ice get in, god forbid a customer encounter an ice cube in a drink MADE WITH ICE. You’re literally wasting time putting ice in the shaker only to strain it out. There’s no purpose in ordering it without ice.

darkwolf523 1 points 6m ago

Sooooo an iced latte?

heyitsme963 4 points 6m ago

It’s against standards. We aren’t allowed to do this. It’s the same as a no-ice latte once you filter out all the ice and foam with the lid, just with way more wasted time.

Administrative_Cap11 -2 points 6m ago

I'm saying before it wasn't allowed, and it's not the same, there is an extra shot and half pumps lol

heyitsme963 2 points 6m ago

Yeah, it’s a no-ice latte with modifications. That doesn’t change that we can’t make shaken espressos with no ice. It was always a waste of time, even when we could do this.

Artemh 2 points 6m ago

Yeah that's what I thought, too. It happened to me twice, people were like I want it to be iced, but without the ice and I was like, ok then I will shake it and then strain in. Simple.

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