Starbucks Baristas: The daily grind
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Yelled at about cream? (self.starbucksbaristas)
submitted by chansrightnipple
So this lady got a caramel macchiato and wanted a side of cream, so i rung it up as a short cup of cream since her drink already came with milk, then she started yelling at me because they never do that to her. I just want to know if that’s the correct way to ring it up
Sensitive_Damage363 15 points 6m ago
if she only wants a side, i would just ring it up as Cream 1/2” and leave an ask me to put it on the side. if she wants more than that then you should charge her but i have some espresso drinks where i like a splash of cream in addition to the 2% so imo it’s kind of like that
Only_Lunch_6020 12 points 6m ago
did you ring it in on the left side so it would charge her? i always ring it in as a splash in a short cup so it’s free, maybe she’s mad because she’s never been charged before ?
clouds183 8 points 6m ago
you can give them a pup cup of cream for free but a whole short cup I’d have to let the customer know they’re paying for a short cup of milk and change the milk to cream. if they’re fine with that then go ahead and fill it. if not then just do a pup cup.
Shoddy-Trainer-8051 5 points 6m ago
Why charge her for cream? That seems petty to me as it’s only cream and we work for a multi million dollar corporation that doesn’t give a shit about us. At my store we always just give people stuff like that in a short cup for free
chansrightnipple [OP] 6 points 6m ago
i usually wouldn’t care but she immediately had an attitude with me then started yelling… over milk, lmao so she can pay for her cream
star_pants 3 points 6m ago
You only charge if it's more than 4 oz (so about half a short cup). If she just wanted a splash then it's totally fine
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